Job Status: Filled

Hospitality and Wine Club Manager (Wine Jobs: Management & Administration)

Full Time

  Painted Rock Estate Winery (

  Penticton, British Columbia


We are looking for an enthusiastic Hospitality and Wine Club Manager to join our team. This role at Painted Rock Estate Winery is a multi-faceted one which includes involvement in day-to-day operations of the wine shop and wine club execution and maintenance.  A passionate individual with a love of wine, high attention to detail and strong communication and organization skills is the perfect candidate for this role. You will be a pivotal member of our team, representing Painted Rock on a daily basis.


o   Provide leadership and create a positive work environment for all seasonal wine shop employees with a focus on customer service excellence

o   Co-ordinate and conduct VIP, Wine Club Member and Group tours when necessary

o   Hire, train, schedule and supervise the management team of tasting room staff

o   Manage sales incentive programs for staff to increase sales and wine club sign ups

o   Ensure overall tasting room cleanliness and maintenance of the facility

o   Manage and maintain POS including creating products and controlling online inventories.

o   Answering or coordinating responses to all emails in a timely manner

o   Coordination of building and property maintenance

o   Represent Painted Rock at off-site events as needed

o   Coordinating the seamless transition from tasting room to the cellar tasting room on event days

o   Manage and track inventory of all wine and non-food items

o   Responsible for ensuring all private customer orders and packaged and shipped

o   Key contact for Wine Club Members

o   Strategic planning and execution of once yearly wine club shipment and related events

o   Assistance with sales to key Okanagan accounts

Qualifications and desired skills:

o   2-3 years retail or hospitality management preferred

o   Strong organizational skills with high attention to detail and able to work well under stress

o   Friendly, outgoing personality

o   Excellent customer service skills

o   Strong verbal and written communication skills

o   Experience as a supervisor or team leader

o   Availability to work weekends as needed

o   Ability to work independently and in a small team

o   Ability to multi-task and manage a broad range to activities

o   Strong computer skills including word, excel & outlook

o   Strong knowledge of and passion for wine – formal training is an asset

o   Experience with Wine Direct point-of-sale is an asset

o   Serving It Right and Food Safe certificate

o   Ability to lift 40 lbs


Please note, only suitable candidates will be contacted for interviews.  


Commensurate with experience.

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