Hospitality Manager
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Penticton,
British Columbia
Built within a revitalized historic theatre in downtown Penticton, the heart of South Okanagan wine country, TIME Winery offers a tasting bar, restaurant and intimate outdoor patio for guests to enjoy. TIME Winery’s full kitchen and event space provide a unique venue for public or private events.
Job Requirements/Qualifications:
We are seeking a Hospitality Manager who will be responsible for developing and executing world class winery hospitality plans for TIME Winery and Evolve Cellars as we continue to grow.
The Hospitality Manager will be responsible for managing all direct sales from the winery and oversee all tour programs, hospitality programs, food service, wine clubs and special events for TIME Winery, Evolve Cellars, and McWatters Collection.
Position Requirements include:
- Diploma or degree in Hospitality, Food Services, Restaurant Management, Retail Management or equivalent experience.
- A minimum 5 years winery, restaurant or retail experience
- Possess a passion for wine and the winemaking process
- Must be a team player and possess "can do" leadership attitude
- Exceptional hospitality and communication skills to deliver a world class level guest experience
- Must be highly motivated, self starter and willing to take direction from senior management
- Previous managerial experience in hiring, training, supervising and scheduling employees
- Proven track record of creating exceptional guest service experiences
- Proven ability to communicate effectively both orally and in writing
- Experience with budgeting
- Understanding of social media platforms, trends and opportunities an asset
- Commitment to excellence and high standards
- Ability to communicate with customers through social media
- Ability to develop, implement, motivate the team to achieve sales goals
- Must be able to work weekends, some evenings and some holidays
- Must be detail oriented with excellent organizational skills
- Must have strong computer skills (Microsoft office)
- Must be able to conduct basic accounting functions
- Formal wine education an asset (WSET, etc)
- Must be able to lift 40 lbs repeatedly
compensation based on experience