Tasting Room/Admin Associate
(Wine Jobs:
Management & Administration)
Full Time
Penticton,
British Columbia
Pentâge Winery is a boutique, family owned, winery located in Penticton, BC. Established in 1996, our commitment to excellence begins in the vineyards – we strive to produce premium hand-crafted wines.
We are seeking a friendly, wine savvy individual with outstanding customer service, organizational and office skills to join our team. The ideal candidate would be an individual that is interested in all aspects of the business. Primarily the position involves managing the onsite retail wine shop and the Pentâge wine club, as well as light office administration duties. Ideally this individual would also be interested in assisting with harvest and bottling when needed.
RESPONSIBILITIES but not limited to:
· Provide exceptional customer service and customer experience from start to finish
· Open and close the tasting room
· Office Administration
· Wine Club management
· Educate guests while they taste through wines about Pentâge Winery, our wines/vineyards/philosophy etc
· Liaise with customers in person and over the phone
· Maintaining the cleanliness of the hospitality space and surrounding area throughout the day
· Wine shop POS sales, packing and shipping of orders, wine club sign-ups
QUALIFICATIONS:
· Knowledge of wine and passionate about the wine industry
· Ability to multitask in a fast pace environment
· 19 years or older with Serving it Right Certificate
· Flexible hours including weekends/holidays
· Ability to lift cases of wine (37lbs +)
· Valid driver’s license
· Proficient in MS office, Word and Excel. Knowledge of QuickBooks would be an asset.
· Prior experience and WSET or similar an asset
· Legally able to work in Canada