Winery Restaurant and Tasting Room Associate (Wine Jobs: Wine Retail & Sommelier)


  TIME Family of Wines (

  Penticton, British Columbia

TIME Family of Wines in Penticton is one of British Columbia's most highly regarded wine industry families. We are looking for our Hospitality team for the upcoming 2021 season. Team members will have the opportunity to work in both the restaurant and the tasting room. We are looking for energetic self-motivated individuals with a passion for wine and food.

Do you:

Possess extensive customer service experience

Are you energetic with a passion for wine and food

Consider yourself to be Self-Motivated

Love interacting with guests

Want to provide every guest with true Okanagan hospitality

If your answer is yes. Please forward your resume to us!

We offer a positive and fun work environment with a strong leadership team, task-specific training, wine education, a competitive hourly wage. These are seasonal contract positions from April through mid-October with opportunity to extend.

Duties and Responsibilities:

As a Hospitality Specialist you are expected to deliver excellence in customer experience within a winery and restaurant environment in concert with the vision, brand standards and sales objectives of the organization.

- Provide an augmented hospitality experience including tasting bar and wine and food service in restaurant.

- Open and closing procedures.

- Deliver prescribed wine education, wine service standards and sales techniques.

- Consistently upsell products including wine club and experiences.

- Develop guest rapport ensuring repeat business.

- Ensuring guest satisfaction, effective problem solving.

- Maintain the cleanliness of the restaurant, tasting areas, patio and outdoor area.

- Other duties as required.

Position Requirements:

Must be able to lift 40-50 lbs. repeatedly.
Must be able to stand for extended periods of time.
Serving It Right Certification is mandatory.

WSET 2 or equivalent is an asset.
Must be able to work independently and as part of a team.
The ability to multitask in a busy environment.
Previous sales or hospitality experience.
Second language is an asset.
Must be eligible to work in Canada.

Contract length: 6 months

Application deadline: 2021-03-26

Expected start date: 2021-04-01

Job Types: Full-time, Part-time, Contract

Salary: From $15.00 per hour

COVID-19 considerations:
Staff are required to adhere to Employee Protocol and Commitment to Safety agreement. Staff are required to complete the CANADA Covid-19 Daily check -in. All guests must register at arrival and maintain social distancing protocol.

Salary: From $15.00 per hour plus gratuities, staff incentives

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