Trusted Expert in Spirits (Wine Jobs: Wine Retail & Sommelier)

  Willow Park Wines & Spirts

  Saskatoon, Saskatchewan

 

Trusted Expert-Spirits

This position reports to the Store Management Team for the successful delivery of the role. 

Position Summary:

The Trusted Expert is an essential position in teaching and engaging customer with their passion and expertise for spirits to maximise sales and customer relations.  The position will assist management in the development of programing, training and merchandising.

 

Essential Functions:

 

• Providing excellent customer service and assist customers with complaints to find a satisfactory resolution.
• Passionate about your category and always working on expanding your own personal development.
• Curating your customer following and updating them on new exciting products in your category.
• Able to speak, teach and engage a group up to 120 participants in events and classes.
• Good understanding of POS system and able to jump in and assist as needed.
• Training and mentoring all staff in your expertise.
• Merchandise the shelves and displays based on corporate standards (ie shelf sets).
• Ensure category marketing features are stocked, labelled and merchandised as necessary.
• Participate in the preparation and execution of all inventories.
•  Able to assist in other categories outside expertise.
• Other duties as required.

Knowledge, Skills, And Abilities

• Working knowledge and understanding of POS
• Strong Category Knowledge
• Proven leader and mentor
• Strong Public Speaker
• MS Excel, MS Word considered and asset
• Proven problem-solving abilities and analytical skills
• Effective organizational and interpersonal skills
• Strong attention to detail and follow-through skills
• Must have the ability to work independently and as a team
• Flexible must be able available evenings and weekends

 

 

 

 

 

 

 

 

 

 

---