Brand Ambassador (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Stoneboat Vineyards (

  Stoneboat Vineyards, British Columbia

Do you love working with fun people and great wine?

At Stoneboat Vineyards, we seek vibrant, motivated, and passionate individuals to work in our team. We offer our team an opportunity to make a living wage and are happy to discuss pay with all applicants. A proper fit employee will be motivated to provide welcoming service and facilitate wine sales.  

Job Responsibilities 

  • This role reports to the Tasting Room Manager
  • Provide engaging hospitality that translates into wine sales.
  • Lead tours, tastings, and other guest experiences as assigned.
  • Describe our wines, winemaking, and history.
  • Help us meet our wine club sales targets.
  • Provide consistent brand messaging to guests.
  • Facilitate checkout experience for guests using the POS system.
  • Assist with set-up of all tastings.
  • Coordinate guest experiences using reservation management software and managing reservation inquiries and questions.
  • Assist with special events such as private dinners and others.
  • Embrace and demonstrate Stoneboat Vineyards’ Core Values of authenticity, hard work, passion, fun and being respectful.
  • Ensure POS cashouts are balanced, accurate and signed at the end of the shift.
  • Setting up and cleaning up daily operations and special events, including washing and polishing all glassware
  • Representing Stoneboat Vineyards at external winery events when needed
  • Maintaining a professional work environment.
  • Working professionally as part of the team, including managing relationships with collogues, guests and stakeholders
  • Other tasks as assigned.


Job Qualifications

  • WSET Level 1 or higher, preferred and willing to train good candidates.
  • Wine industry experience preferred (including restaurant; sommelier experience an asset)
  • Demonstrated knowledge and skill in providing engaging hospitality.
  • A proven communicator who is comfortable entertaining/educating groups of guests.
  • Available to work evenings, weekends and holidays.
  • Experience using Wine Direct and Tock is an asset.
  • Demonstrated excellent verbal, interpersonal and customer service skills.
  • Ability to communicate with diverse client groups of varying sizes.
  • Able to stand and walk for long periods and lift up to 40 lbs.


Pay Package

  • Pay is a combination of the following factors:

o   Hourly Rate

o   Gratuity

o   Commissions

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