General Manager (Wine Jobs: Management & Administration)

Full Time

  Denman Liquor Store

  Vancouver, British Columbia

Liquor Store Manager

Position Overview

The Liquor Store Manager is responsible for guiding the team to create a high performing work environment that maximizes sales, controls costs through inventory management, effective resource planning and inventory control, and ensures all team members maintain a high level of customer focus.

Ownership of this downtown Vancouver store holds multi-unit stores and is seeking an individual who is interested in growth opportunities within the organization, and can manage a high volume store.

Duties and Responsibilities

 Supervision of team, including, supporting the delivery of excellent customer service by

all, developing teamwork within the store and creating a positive work environment

 Training team members, ongoing coaching/ mentoring, scheduling team members and ensuring all store policies and procedures are followed

 Performance management for existing team members and recruitment of new on members as needed basis

 Leading regular team meetings and addressing employee questions and concerns as they arise

 Manage store Health & Safety policy and ensure all required procedures are followed

 Ensure compliance with all regulatory requirements

 Controlling stock levels, stock variance, quarterly inventory counts along with daily spot checks and ensuring acceptable levels of security in the store for team members and physical assets

 Liaising with sales representatives to decide on new sku, marketing and promotions

 Professionally communicate with inspectors and other provincial authorities as required

 Carrying out all day-to-day tasks to support the successful operation of the store

 Computation of staff hours, labour budgets and submissions to control for payroll

 Delegating tasks to the Assistant Manager and team members as required

 Stay up to date on current product specifications and ensure any new product information is communicated to the team

 Ensure current product promotions are properly displayed and merchandized

 Manage inventory orders, control process (including counts) and repacking SKUs

 Check customers identification to confirm it meets legal age and ensure this policy is followed by all team members as well as reviewing ID’ing practices weekly with team

 Adhere to grooming and appearance standards consistently

 Promptly address customer service issues

 Document incidents in Incident Log on an as needed basis and ensure this policy is followed by all team members

Qualifications and Skills

 5+ years working in a retail environment

 2+ years in a management/leadership role, with proven experience in the areas of training, scheduling and performance management

 Post-secondary education, including any course work related to business, sales,

leadership, finance or HR would be considered an asset

 WSET and/or Cicerone training will be viewed as an asset

 Working knowledge of Barnet POS and back-office liquor store computer programs for duties such as generating and receiving orders and adjusting inventory within the system

 Intermediate knowledge of MS Office, including MS Word and Excel

 Be at least 19 years of age

 Be legally eligible to work in Canada

 Be able to communicate effectively and professionally with the public

 Be able to speak, read and write English fluently; knowledge of a second language is an asset

 Be able to provide excellent customer service and positive customer interactions

 Be able to perform physically demanding work, including lifting 20-25 kg boxes

 Be able to demonstrate aptitude for cash handling duties, including calculations, safe balances, floats, petty cash and deposits

 Have a valid Serving It Right Certificate (BC)

 In addition to daytime shifts, be available if required for evenings, weekends and holidays; hours of work may vary each week; standard operating hours are 9:00am – 11:00pm


Compensation will commensurate based on experience and match for the position. Please send covering letter along with compensation range and resume to [email protected]. All applicants are welcome. Those who have been shortlisted will be contacted.

$60,000 - $80,000

How To Apply

Please forward your CV and cover letter along with salary expectations.

Follow this button to apply for this job posting

Wine & Restaurant Jobs in Canada. Looking for a job or hiring new employees in the wine & restaurant industry? Wine Jobs Canada - The job site for the wine & restaurant industry throughout Canada. Find ads for jobs in the wine industry, from winemaking to wine sales jobs.

Wine & Hospitality Employers and Recruiters - Attract the best candidates for your employment opportunities. Post your hospitality and wine industry job openings on

Job Seekers - Looking for a job in the wine & hospitality industry? Employers are always looking for talented, energetic people. Find jobs in hospitality and wine including restaurant jobs, hotel jobs, winery jobs, wine sales reps, winemakers, Sommelier jobs and more. Sign up for our free email alert service when new Wine & Hospitality jobs are posted we'll send you an email.