Sales Associate - Wine Merchant - Kitsilano Wine Cellar
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Kitsilano Wine Cellar
Vancouver,
British Columbia
About The Role
We are currently looking for friendly, outgoing, customer service driven and someone who a strong knowledge of Fine Wines to join our team as Sales Associates/ Wine Merchant at our Kitsilano Wine Cellar location!
Address: 2239 W 4th Ave, Vancouver, BC V6K 1N9
Primary Purpose of Job
Provide exemplary customer service to every person who walks into our store, understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers. To also provide knowledge and give suggestions about current Wine inventory.
Essential Duties and Responsibilities
People Skills
Customer service driven, friendly, willing to talk to all customers
Effective verbal communication skills
Maintain a professional appearance, demeanor and attitude at all times
Customer Offering
Possess a strong background and over all knowledge about wine
Deliver exemplary customer service
Greet customers when they enter the store and take customer to product when required
Generate sales by educating, advising and suggesting products to every customer
Maintain a high level of service and product knowledge by completing all training within required timeline
Escort customer from store and/or offer car service when appropriate
Financial
Complete customer transactions on the Point-of-Sale (POS) device, including payment
Ensure all cash handling policies & procedures are adhered to
Ensure all opening & closing procedures are done correctly (when applicable)
Complete end of day till reports (when applicable)
Ensure safe is locked at all times and deposits are secured (when applicable)
Day to Day Operations
Perform all opening and closing procedures (when applicable)
Stock shelves and cooler with product
Participate in merchandising and promotional activities
Participate in routine store maintenance and cleaning
Other tasks as assigned
Regulatory Adherence
Ensure that OHS, LP, Serving It Right and other regulatory requirements and procedures are implemented and adhered to
Maintain First-Aid, LP and OHS Training
Maintain Serving It Right Certification
Ensure AGLC other government guidelines are met
Adheres to all ALCANNA policies, with a focus on Social Responsibility
Qualifications
Work Experience
Minimum, 1-year experience in retail environment (preferred, not required)
Previous liquor-related experience considered an asset
Education
High School Diploma or equivalent
Serving It Right Certification
First-Aid Certificate is considered an asset
Wine background or WSET certification of some kind
Training in wine/beer/spirits (preferred, not required)
Physical Requirements
Available to work a varied retail schedule, including evening and weekends
Able to safely lift up to 50 pounds
Able to stand for an extended period
Comfortable climbing ladders
Other Skills and Capabilities
Highly self-motivated
Customer service driven
Effective teamwork skills
Strong sales background
Strong communication skills (written and verbal)
Must be able to pass a Background Check
Must have access to reliable transportation
ADDITIONAL REASONS TO JOIN OUR TEAM!
Competitive salary and benefits
Flexible hours
Employee Discount
Free Uniforms
Contests and prizes
Product Knowledge training
With hundreds of locations throughout Alberta & British Columbia, there's a convenient location near you.
Thanks for considering a position with us! Cheers!
We provide a competitive wage depending on skills and experience.
How To Apply
To apply please email
[email protected] with the subject line "Sales Associate - Wine Merchant - Kitsilano Wine Cellar".