Wine Store Manager (Wine Jobs: Wine Retail & Sommelier)

Full Time

  Swirl Wine Store (

  Vancouver, British Columbia

Swirl Wine Store is looking for you!

Are you...

Self-driven, results-oriented with a positive outlook, and a clear focus on high quality and business profit. A natural forward planner who critically assesses own performance. Mature, credible, and comfortable in dealing with senior company executives. Reliable, tolerant, and determined. Empathic communicator, able to see things from the other person's point of view. Well presented and businesslike. Keen for new experience, responsibility and accountability. Able to get on with others and be a team player.

Job purpose: To manage, plan, implement & execute all store activities, so as to maintain and develop sales to current and new customer base.

Key responsibilities and accountabilities:

  1. Plan, forecast, report on sales, costs and business performance, according to company requirements;
  2. Implement & execute advertising and promotional strategy and activities;
  3. Plan and implement retail merchandising, increase product selection, layout and customer traffic so as to maximize sales, customer satisfaction, appearance, image and ergonomics for customers;
  4. Manage selling and customer service activities and staff competence in these areas, so as to optimize and sustain sales performance, profitability and customer satisfaction;
  5. Manage costs and overheads, and all factors affecting the profitable performance of the store;
  6. Liaise with external agencies and authorities as necessary (utility, bank, wineries, training, fire services, police, local liquor control boards, health and safety inspectors, etc);
  7. Liaise with and utilize maximum support from all suppliers, merchandisers and other partners as required;
  8. Manage, maintain and report as necessary all merchandise and non-merchandise stock;
  9. Manage upkeep and condition of all equipment, fixtures and fabric of store premises;
  10. Manage health and safety, security, and emergency systems, capabilities and staff and customer awareness, according to company policy and relevant law;
  11. Seek and continuously develop BC Wine knowledge and information about competitor activity, pricing and tactics, and communicate this to relevant departments in the Company;
  12. Update social media, email marketing, website content on a continuous basis;
  13. Respond to and follow up sales enquiries by email, telephone, and personal visits;
  14. Adhere to purchasing policy & inventory control
  15. Departmental staff recruitment, development, training and management;
  16. Administration and reporting as necessary;
  17. Health and safety compliance.


$40,000 - $50,000 depending on experience and expertise.

How To Apply

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