Supervisor, Liquor Retail (Wine Jobs: Wine Retail & Sommelier)

Full Time

  The Truffles Group (

  Victoria, British Columbia

Job Purpose:

The Supervisor reports to the General Manager and helps lead our talented team. The Supervisor is responsible for overseeing the day-to-day operations of the store and leads operational excellence by providing industry-leading customer service. Working closely with, training and motivating our team, the Supervisor will support a culture of education, engagement, and trust for our customers and team members.

Key Responsibilities

• Greeting guests as they arrive and promoting a helpful and welcoming environment to ensure they leave with a great impression.

• Contributing and sharing your positive, collaborative and hardworking attitude.

• Learning and talking about your products so you can connect with your customers and help them make educated and preferred choices.

• Solving problems with a patient, level-head and cool under pressure approach.

• Managing inventory with an eye for organization and display.

• Unloading product from the stock room and loading shelves.

• Being part of a team of high achievers who take pride in delivering exceptional customer service and sharing great product knowledge.

• Such other duties as are customarily performed by a liquor store Supervisor.

• Such other and unrelated duties as may be assigned from time to time by the Employer.

Education, Skills and Qualifications:

• Previous supervisory experience in a liquor retail, hospitality or food service environment.

• A warm, confident, and customer-focused personality with the ability to motivate and manage team members.

• A flexible schedule with evening and full weekend availability.

• Serving It Right certification is required.

• Certification in wine, beer and/or spirits (ie. WSET 2 or 3) is an asset.

• The ability to lift 25 kg repeatedly and stay physically active throughout your time at work.

• Proficient skills in MS Office, retail POS systems, and office administration.

Position Details:

Permanent, Full-Time. Weekend and Evening scheduling required.

How To Apply

Apply today!

Our ideal candidate has a passion for our culture, our brands and being an active member of our team. If this position sounds like a great fit for you, please send your resume and cover letter to [email protected].

We are grateful for your time and consideration in applying to join our team. Shortlisted candidates will be contacted for interviews.

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