Supervisor, Liquor Retail
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Victoria,
British Columbia
Job Purpose:
The Supervisor reports to the General Manager and helps lead our talented team. The Supervisor is responsible for overseeing the day-to-day operations of the store and leads operational excellence by providing industry-leading customer service. Working closely with, training and motivating our team, the Supervisor will support a culture of education, engagement, and trust for our customers and team members.
Key Responsibilities
• Greeting guests as they arrive and promoting a helpful and welcoming environment to ensure they leave with a great impression.
• Contributing and sharing your positive, collaborative and hardworking attitude.
• Learning and talking about your products so you can connect with your customers and help them make educated and preferred choices.
• Solving problems with a patient, level-head and cool under pressure approach.
• Managing inventory with an eye for organization and display.
• Unloading product from the stock room and loading shelves.
• Being part of a team of high achievers who take pride in delivering exceptional customer service and sharing great product knowledge.
• Such other duties as are customarily performed by a liquor store Supervisor.
• Such other and unrelated duties as may be assigned from time to time by the Employer.
Education, Skills and Qualifications:
• Previous supervisory experience in a liquor retail, hospitality or food service environment.
• A warm, confident, and customer-focused personality with the ability to motivate and manage team members.
• A flexible schedule with evening and full weekend availability.
• Serving It Right certification is required.
• Certification in wine, beer and/or spirits (ie. WSET 2 or 3) is an asset.
• The ability to lift 25 kg repeatedly and stay physically active throughout your time at work.
• Proficient skills in MS Office, retail POS systems, and office administration.
Position Details:
Permanent, Full-Time. Weekend and Evening scheduling required.
How To Apply
Apply today!
Our ideal candidate has a passion for our culture, our brands and being an active member of our team. If this position sounds like a great fit for you, please send your resume and cover letter to
[email protected].
We are grateful for your time and consideration in applying to join our team. Shortlisted candidates will be contacted for interviews.
