Assistant Hospitality Supervisor (Wine Jobs: Wine Retail & Sommelier)

Contract

  The Foreign Affair Winery (http://foreignaffairwinery.com/)

  Vineland Station, Ontario

The Foreign Affair Winery is a boutique winery located in Vineland Station. We are currently seeking a charismatic individual to join our retail team on a full-time basis (including weekends). If you are a team player with a hospitality focused mindset and a passion for wine, you may be a great fit for our small team.

Reporting to the DTC & Hospitality Director, the Assistant Hospitality Supervisor is responsible for overseeing service operations, while assisting in leading the hospitality team to deliver exceptional customer service.

A typical day as Assistant Hospitality Supervisor includes:

  • Acting as the team lead to provide an exceptional guest experience by:
  • Leading a daily team huddle, sharing updates and an overview of the day
  • Booking and coordinating guest reservations, responding to guest inquiries
  • Assigning hosts for tastings and preparing the lounge for reservations
  • Hosting tastings and providing memorable experiences for guests
  • Operating and resolving any technical issues with the point of sale
  • Encouraging the team to drive sales results and wine club membership sales
  • Assisting in the planning and execution of events
  • Assisting with the wine boutique merchandising
  • Supporting scheduling and payroll entry

Applicant requirements include:

  • Passionate and knowledgeable about wine, WSET an asset
  • Supervisory and leadership experience in hospitality, food & beverage, and retail
  • Tech savvy, previous experience with Shopify POS, and Tock reservation software
  • Smart Serve Certified
  • Must be able to work weekends
  • Ability to lift up to 35 lbs and stand for long periods of time

How To Apply

To apply please send your cover letter and resume to the attention of Caitlin Kern at [email protected]

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