Estate Manager
(Wine Jobs:
Management & Administration)
Full Time
West Kelowna,
British Columbia
At Frind Estate Winery we deliver the perfect brand experience for every customer. We are one of the Okanagan’s newest wine companies with a focused new approach to quality winemaking. We produce wines of distinction, that are both of place and varietal specific.
We are seeking an energetic, experienced, and highly motivated Estate Manager to join our team at Frind Estate Winery. Frind Estate Winery is the only beachfront winery in North America. Located in West Kelowna on the scenic Westside Wine Trail, we currently have vineyards that span from the Canada/US Border to the North Okanagan.
Reporting to the owner, the Estate Manager will be responsible for the development and execution of the annual business plan and budget, overseeing the hospitality experience in our beautiful beachfront location.
We are looking for a teammate with:
§ Minimum 5 years management experience in a Hospitality/Tourism environment
§ University/College degree preferably from Business or Hospitality/Tourism Management program
§ Strong personal and professional wine knowledge and passion for the BC Wine Industry
§ Strong interpersonal and leadership abilities
§ A passion for offering high levels of customer service; wine service skills a bonus
§ Experience working in a fast-paced work environment and the ability to manage competing demands
§ Knowledge about the wine and liquor market, Canadian wine industry and Regulations (LDB, LCBO)
§
This position will be accountable for:
§ Developing & executing annual business and financial plans that support the financial, experiential, and brand building objectives of Frind Estate Winery
§ Evolving the Frind wine club through working with the Wine Club Manager to implement various innovative strategies including onsite wine club events
§ Developing, promoting, and executing all onsite private and public events
§ Leadership of teammates for the Hospitality Centre (Tasting Room and Annie’s Beach Café)
§ Supervising and providing strategic direction to various teams
§ Creating exceptional customer experiences; ensuring a high level of customer care and hospitality excellence is the top priority
§ Safety, Security and Cleanliness ensuring the workplace is safe for employees and guests and the winery is presented in immaculate form.