Production Operations Supervisor (Wine Jobs: Vineyards & Cellars )

Full Time

  Mission Hill Family Estate Winery (

  West Kelowna, British Columbia

About Us

Mission Hill Family Estate Winery has long been regarded a jewel of the British Columbia wine industry; producing world-class wines from its stunning location atop the sweeping hills of West Kelowna, British Columbia. The iconic winery is known for its international award-winning wines and dramatic architecture set against a backdrop of majestic mountains, scenic lakes and the geometric beauty of the vineyards that define the valley. Mission Hill’s elegant and internationally acclaimed wine portfolio celebrates the unique and diverse micro-climates of perhaps the world’s most exciting emerging wine region.


A Unique Opportunity 

Mission Hill Family Estate Winery is looking for a high-potential leader to contribute to our award-winning winemaking efforts, by executing the overall operations plan and providing leadership in our Production department at Mission Hill Family Estate Winery.

Reporting to the Operations Manager, the Operations Supervisor will manage the day to day activities in Production, championing a safe work environment, ensuring production targets are met/exceeded, quality standards are achieved, and standard operating procedures are followed at all times. The Operations Supervisor will lead a team of unionized employees with a strong focus towards continuous improvement in quality, process, equipment, and maintenance.  


Key Duties & Responsibilities

Operational Execution:

  • Manage the workflow and performance of hourly employees in the production department. 
  • Develop, implement and report productivity and performance metrics, recommend ways to continually improve these metrics.    
  • Hold all production personnel accountable to follow strict standard operating procedures throughout the completion of all production operations.  Provide appropriate levels of initial and follow up training on the SOP’s.  
  • Work closely with the maintenance department to ensure maintenance activities in the production department are coordinated with production activities.
  • Work with the Operations Manager around Labour Relations while continuing to foster a positive union-management relationship
  • Work closely with the Winemakers and cellar department to ensure the finished goods production schedules are achieved.
  • Working with production planners, ensure that raw materials associated with packaging schedule available and confirmed
  • Execute and participate in the crush/harvest processing (August-December annually)
  • Responsible for maintaining a safe, clean and organized production department at all times

Team & Leadership:

  • Participate in the recruitment, training, development and motivation of the operations and production teams and implement a culture of teamwork and employee involvement to optimize individual and team performance.
  • Execute the Mission Hill Safety program including; new hire orientation and documentation, training on new jobs/equipment, safe work practices, hazard identification and tracking and currency of training certification and tickets.  Ensure any changes to process from a safety perspective are communicated to the team clearly and timely.   
  • Responsible for regular crew talks, safety crew talks and their appropriate documentation.


About You

You have 2-5 years of direct supervisory experience, preferably in a unionized consumer product manufacturing environment focused in food and beverage processing. You have a good understanding of food safety programs, quality-focused manufacturing processes, and take pride in your ability to foster strong working relationships.

Your operational abilities and knowledge are balanced by your high level of interpersonal skills, with a demonstrated ability to motivate employees. You are results-oriented and are looking to build your career in an innovative company with a strong brand that values growth and achievement. In this role, you’ll have the opportunity to make an impact on all aspects of the operation, from the delivery of grapes to the distribution of our finished product: a bottle of our world-class wine.

Do you have what is takes?

  • Undergraduate or Technical Degree in Business, Operations, Science, Engineering, or equivalent
  • 2-5 years direct supervisory experience, preferably in a unionized manufacturing environment
  • Progressive experience in a manufacturing, or food or beverage (alcoholic beverage preferred) production facility, including experience managing teams and driving results through hands on work with direct reports.
  • Advanced computer skills in MS Office, Excel, Relational Databases, AutoCAD, Plant Process/Automation and Web Based systems.
  • Strong execution/project management skills and a proven ability to prioritize and handle multiple projects and meet deadlines.
  • Engineering mindset with proven commitment to continuous improvement of systems, processing, quality, and technology. 
  • Technical knowledge in lean manufacturing techniques, ISO or similar systemic approach an asset.
  • Experience with HAACP or equivalent food safety program implementation and maintenance. 
  • Proven commitment to safety with a clean safety record.
  • Ability to work actively on your feet for extended periods of time, navigate stairs comfortably and lift up to 50 lbs

Apply Now

We want to hear from you! Apply on our website today:

How To Apply

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