Winery Boutique Associate
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
West Kelowna,
British Columbia
Position: Winery Boutique Associate
Primary Location: West Kelowna, Okanagan Valley, British Columbia
Job Type: May/June 2019 – October 2019
Apply Online: www.missionhillwinery.com/careers
Be part of building something for generations to come…
Our Philosophy:
Mission Hill offers experiences like no other, and our mission is to show the world how the Okanagan Valley is a leader in wine. From our stunning location perched atop the sweeping hills of West Kelowna, guests overlook rows of Pinot Noir and Chardonnay enjoying world-class service in our award wining restaurant, attending one of our Private Events such as our Concert Series or simply joining in our Wine Boutique.
We’re a proudly Canadian company committed to developing talent from within. From our Wine Career Development Program to our mission of filling 80% of roles internally, we seek to ensure our people are invested in, supported, challenged, and offered exposure to the diverse careers in the world of wine.
Who You Are:
You’re a storyteller. You seek to surprise and exceed expectations at every step of the customer journey. You excel in a fast-paced and ever-changing environment with quality product and a brand to be proud of. Our business moves fast, and so do you. And beyond all that you are authentic, respectful, and pride yourself as a true team player.
The Life of our Boutique Associates:
- Maintain understanding of customer service, process and administrative standards; adhere to Wine Boutique and company policies, procedures and standards
- Process customer sales, provide guest service and tastings at the wine bar, set up for tour tastings in the Hospitality Kitchen
- Identify opportunities to sell wine, Wine Club, accessories and tours
- Transition effectively between tasking, sales, and hospitality responsibilities as scheduled
- Provide tasting bar and hospitality support as directed – work behind the tasting bar with guests, set up and tear down tour tastings
- Develop and maintain Mission Hill wine and merchandise knowledge to support exemplary retail experience
What We’re Looking For:
- Minimum 1 year of experience in a hospitality or retail environment
- Must have Serving It Right certification, as well as be of legal age to serve alcohol in BC
- Must be flexible as the hours of work will fluctuate with business volume
- Working days, evenings and weekends required
- You thrive in ambiguity and are comfortable with change
- You put trust in others and never let anyone down
- You listen, take feedback, respond quickly, and take initiative with a sense of urgency
- You are authentic, diplomatic, thoughtful, and always have the best intentions
Bonus Points:
- Second language considered an asset
- WSET Level 1 considered an asset
- Wine sales/service skills considered an asset
What We Offer:
- Comprehensive paid training and access to extensive wine education
- Monthly Employee Wine Allowance
- Discounts at the Terrace Restaurant, Events, and at our Boutique on gifts and wine
- Free tastings for you and your guests
- Discounts on tours and Sommelier Experiences
- Comprehensive health and dental benefits following eligibility period
- The opportunity to work in a “Post Card” setting on our iconic property
We want to hear from you! Apply on our website today: www.missionhillwinery.com
How To Apply
Apply on our website: www.missionhillwinery.com/careers