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Operations Manager - Tasting Room
(Wine Jobs:
Wine Retail & Sommelier)
Full Time
Jost Vineyards Limited / Gaspereau Vineyards / Mercator Vineyards
Wolfville,
Nova Scotia
The Operations Manager is responsible for the sales and operations of the Gaspereau and Mercator Vineyard Tasting Rooms, Retail Stores as well as the Vineside Patio Foodservice. The Operations Manager upholds the integrity of the brands and creates a welcoming and hospitable experience for all guests of Gaspereau Vineyards and Mercator Vineyards. The ideal candidate will be sales driven, possess natural leadership abilities, will work well under high-pressure situations, have the ability to multi-task, take initiative and be decisive, and have a positive, outgoing and approachable personality.
Nature & Scope
Position works under the direction of the General Sales Manager; and closely with the Winemakers, Finance and Human Resources. Communication can include sensitive information requiring complete confidentiality and discretion in dealings and contacts. Decisions impact the group and organization.
Experience / Background
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Minimum 3-5 years hospitality management experience, including inventory and people-management, required
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Minimum 3-5 years of supervisory experience required
Required Skills/Competencies:
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Excellent hospitality, communication and sales skills
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Leadership skills and comfort upholding standards and policies
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Comfort using winery or restaurant point-of sales systems
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Advanced wine knowledge, WSET Advanced or equivalent certification, with demonstrated ability to educate others
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Examples of providing premium consumer and trade-related wine experiences
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Budgeting and sales forecasting/analysis experience in hospitality or restaurant management
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Excellent written and verbal communication skills
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Extremely organized with ability to effectively prioritize tasks
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Proven leadership capabilities and ability to effectively train and manage staff
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Proficient in MS Office programs
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Holds a Food Safety Certificate
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Understands liquor license conditions
Physical Environment:
Based at Gaspereau Vineyards, with travel between Mercator Vineyards
Some travelling required for internal meetings (at Jost Vineyards-Malagash) or industry meetings
Physical/Skilled Labor: Work is performed in a general production area and/or office environment with regular demands for moving, lifting/carrying/lowering up to 50 pounds, standing, walking, climbing, and pushing. Normal visual, hearing and language acuity required for correspondence and computer usage.