Floor Manager

Evolve Sparkling House is a family-owned winery nestled in the stunning Okanagan Valley, blending tradition with fresh ideas to create something truly unforgettable. Every bottle is a tribute to the land we love.

At Evolve, it’s all about connection. We believe the good life is about being present, embracing the people and places that matter most, and making time to celebrate—no matter how big or small the occasion. Whether you’re sharing a bottle at home, in our tasting room, or at your favorite restaurant, we want every sip to be a reminder to live fully and toast to the journey.

We are currently looking for a Floor Manager excited to join the Evolve Sparkling team.

The position includes (but is not limited to):

·       Drive sales through Membership and Subscription growth, elevated experiences, upselling wine and merchandise, and supporting the training and supervision of the FOH team.

·       Assist the Evolve Manager with tracking sales performance and training FOH Team.

·       Support financial and inventory management tasks.

·       Act as the on-duty leader during service, overseeing daily tasting room operations

·       Lead pre-shift briefings and ensure service standards, pacing, and hospitality tone are upheld

·       Supervise and support FOH staff during shifts, including Wine Leads and Wine Hosts

·       Manage guest flow, reservations, and space utilization via Commerce7

·       Handle first-level guest concerns and service recovery with professionalism

·       Support execution of private events, experiences, and member activations

·       Coordinate daily opening and closing procedures and ensure operational readiness

·       Monitor service flow, staffing coverage, and shift execution in real time

·       Support training reinforcement and coaching on the floor

·       Promote the Club, events, and affiliated businesses internally.

·       Communicate operational issues, guest trends, and staffing needs to the Estate Manager