Nuance Technical Services Lead / Operator
Location
St. Catharines, Ontario
Salary
$60,000 to $70,000
Job Type
Full Time
Job Overview
About Us
Nuance Winery Supplies is a leading Canadian distributor of oenological products, equipment, and mobile technical services. We are dedicated to delivering high-quality, long-term solutions that support the success and growth of our winery partners.
The Opportunity
We are seeking a driven, hands-on professional to join our Winery Technical Services division. This role is ideal for someone who thrives at the intersection of operations, technology, and customer service, and is motivated to build and grow a high-performing service offering.
The Role
This is a dynamic position combining field-based technical work with administrative planning and equipment maintenance. The candidate will oversee mobile winery services while actively operating and maintaining specialized wine processing equipment.
Reporting directly to Senior Management, you will play a key role in shaping the direction, efficiencies, and growth of the department to its full potential
Key Responsibilities
Technical Services Leadership
- Manage day-to-day mobile winery service operations
- Develop, implement, and optimize standard operating procedures (SOPs)
- Plan and execute service schedules and logistics
- Optimize performance and control costs
- Ensure accurate job tracking and supply management with key data to support invoicing
- Ensure proper maintenance and readiness of all technical assets
Secondary Responsibilities
Equipment Management & Field Service
- Commission new winery equipment at client sites
- Perform maintenance, troubleshooting, and repairs in the field
- Provide technical expertise and support to winery clients
Compliance & Safety
- Maintain all required certifications, inspections, and documentation pertaining to the Mobile Services Department
- Promote a strong safety culture across all operations
Industry Engagement & Team Development
- Act as a brand ambassador, strengthening relationships with clients and suppliers
- Identify new business opportunities
Requirements
Qualifications & Experience
- Legal: Applicants must be legally eligible to work in Canada and, if required, provide proof of work authorization.
- Experience: Minimum 3 years in a winery or beverage production. Minimum 1 year in a supervisory or project management role is a strong asset
- Technical Skills: Strong understanding of wine processing equipment and production workflows
- Soft Skills: punctual, organized, values the importance of maintaining a clean and professional workspace at all times
- Wine Knowledge: Familiarity with winemaking principles, sensory evaluation, and basic lab analysis is an asset
- Education: Degree or diploma in Enology, Viticulture, Agribusiness, or a related field is preferred but not required
- Certifications & Requirements:
- Valid driver’s license with a willingness to obtain mobile equipment transport licensing
- Forklift certification (or willingness to obtain)
- First Aid and WHMIS certification (or willingness to obtain)
- Basic proficiency with spreadsheets and word processing software
Working Conditions
- Physically demanding, hands-on role in a winery environment
- Exposure to varying temperatures (cellars, production areas, outdoor conditions)
- Extended hours may be required, particularly during harvest (vintage)
- Ability to stand for long periods and lift up to 50 lbs (e.g., hoses, cases)
How to Apply
Please submit your resume, cover letter, and references by May 15, 2026. Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted.
Compensation
Compensation & Benefits
- Competitive base salary
- Performance-based commissions and profitability incentives
- Comprehensive benefits package (health, dental, equipment support)
- Professional development budget for technical training and certifications
Why Post A Job With Us?
- #1 JOB SITE - We are the #1 recruitment site for the wine industry in Canada.
- QUALITY APPLICANTS - Many applicants have our WSET training and experience in the wine industry.
- IT'S RUN - by an independent industry professional and Master of Wine, James Cluer.
- IT'S FAST - It only takes a few minutes to post your job.
- PRICE - It's $149.00 CAD to post a job and it stays up for 6-months or until you mark the position as "filled".