Winery Operations Manager

The Winery Operations Manager is responsible for overseeing and coordinating all non-winemaking operations at the winery, ensuring smooth, efficient, and customer-focused day-to-day management. This includes oversight of hospitality, tasting room, events, inventory/logistics, compliance, facilities, and administrative functions. The ideal candidate is a detail-oriented leader with strong organizational skills, hospitality experience, and a passion for operational excellence.

Key Responsibilities:

Operational Management

• Oversee daily winery operations excluding wine production.
• Manage tasting room and seasonal restaurant activities, staffing, and
• customer service standards.
• Coordinate logistics including inventory management, fulfillment, and
• shipping.
• Maintain compliance with alcohol regulations.
• Oversee maintenance and appearance of winery facilities and grounds.
• Provide hands on support to wineshop and restaurant during busy times, as needed.
• Work the wineshop during office hours in the off season, supplemented with staffing as warranted by customer traffic.

Hospitality & Events

• Lead the hospitality team to deliver exceptional guest experiences.
• Plan and execute on-site events.
• Manage the production of print resources, including menus and signage.
• Attend promotional offsite events (potentially on weekends and evenings).
• Recommend sales strategies and promotions.
• Manage relationships with tour companies and local accommodation providers.

Staff Management

• Hire, train, schedule, and supervise operations staff, including tasting room, seasonal restaurant, logistics, and admin personnel.
• Maintain compliance with worker safety regulations.
• Conduct regular performance reviews and staff development initiatives.
• Foster a positive, productive, and team-oriented work environment.
• Financial & Administrative Oversight
• Assist in budgeting and forecasting for operational departments.
• Monitor operational expenses and implement cost-effective strategies.
• Provide bookkeeping assistance, including payroll and collections.
• Maintain accurate records related to inventory, sales, staffing, and compliance.
• Work collaboratively with the winemaking and executive teams to align goals and share resources.

Financial & Administrative Oversight

• Assist in budgeting and forecasting for operational departments.
• Monitor operational expenses and implement cost-effective strategies.
• Manage the
• Provide bookkeeping assistance, including payroll and collections.
• Maintain accurate records related to inventory, sales, staffing, and compliance.
• Work collaboratively with the winemaking and executive teams to align goals and share resources.